Privacy
We do our utmost to preserve every service user’s right to privacy at all times in the following way:
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Respecting and keeping confidential all information relating to a service user and their relatives and ensuring such information is upheld.
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Respecting a service user’s preference to be alone and undisturbed.
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Discussing personal matters with staff and relatives in private and without violating confidentiality.
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Respect and maintain Service User’s rights to privacy and dignity.
Dignity
We do our utmost to preserve and respect our service users' intrinsic value in the following way:
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Treat every service user with respect and allow each person to live in a dignified manner.
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Maintain every service user’s autonomy by empowering each person to consider choices and make their own decisions as far as possible.
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Know and understand each patient, develop a good rapport and treat each service user with respect.
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Address patients by their preferred name and their right to privacy and dignity is protected throughout their care.
Choice
We value the time that is spent in giving both prospective patients and their families the right information and reassurance in the following way:
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Dr Milli Health Ltd adheres fully to Equality and Diversity philosophy and to the local Safeguarding Adults strategies.
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Empower patients in making decisions based on informed choice.
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Set realistic and attainable goals for patients and to encourage participation in any decision in order that they reach individual goals.
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Ensure Individual patient’s needs are met whilst promoting choice, independence and self-esteem.
Safeguarding Human Rights
We do our utmost to safeguard every patient’s human rights at all times in the following way:
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Preserve all basic human rights of each patient including consent, confidentiality, safety, equality and autonomy.
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Encourage freedom of expression, participation and decision making. In any circumstances whereby patient are unable to make informed choices.
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Develop and review individual care or treatment plan in conjunction with patient.
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Undertake a comprehensive and holistic review of the patient.
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We respect individual religious beliefs and from our initial assessment we identify the individual religious needs.
Our Statement of purpose & mission
At Dr Milli Health Ltd, we are driven by a singular mission: to provide compassionate, high-quality care that prioritises the well-being and dignity of every individual we serve. Our dedicated Founder and Director, Dr Milli Raizada is committed to delivering personalised attention and comprehensive support to patients and their families throughout their healthcare journey.
With a focus on empathy, respect, and collaboration, we strive to create a nurturing environment where patients feel valued, heard, and empowered to actively participate in their own care. By embracing innovation, continuous improvement, and evidence-based practices, we aim to consistently exceed expectations and set new standards for excellence in patient care. At the heart of everything we do lies a deep-seated commitment to enhancing the health, comfort, and quality of life of each and every patient entrusted to our care.
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The commitment to an excellent patient experience, customer satisfaction, and sustainable business practices is what differentiates Dr Milli Health Ltd from the competition, which remains predominantly based around private prescribing with root cause analysis of the issue. This is what helps position the business as one of the front-runners in the industry of GPs providing holistic individualised root cause care.